Refund Policy

Money-Back Guarantee

We offer a 30-day money-back guarantee for all CodeDocumenter subscriptions. If you're not satisfied with our service, you can request a full refund within 30 days of your purchase.

Eligibility for Refunds

To be eligible for a refund, you must meet the following criteria:

• Request the refund within 30 days of your initial purchase
• Have used the service in accordance with our Terms of Service
• Not have violated our Acceptable Use Policy
• Provide a valid reason for the refund request

How to Request a Refund

To request a refund, please contact us at:

Email: ztrx4ztrxyea@gmail.com

Please include the following information in your refund request:

• Your account email address
• Order ID or transaction ID
• Reason for the refund request
• Any relevant screenshots or documentation (if applicable)

Refund Processing Time

Refund requests are typically processed within 5-7 business days. Once approved, the refund will be credited back to your original payment method.

Non-Refundable Items

The following items are not eligible for refunds:

• Custom enterprise solutions
• Services rendered beyond the 30-day guarantee period
• Accounts terminated for policy violations

Partial Refunds

In some cases, we may offer partial refunds based on usage and circumstances. These decisions are made on a case-by-case basis.

Contact Information

If you have any questions about our Refund Policy, please contact us atztrx4ztrxyea@gmail.com.

Policy Updates

We reserve the right to update this refund policy at any time. Any changes will be effective immediately upon posting to our website.

Last updated: 3/13/2026